The OA service structure is based on an inverted pyramid model with group conscience flowing from the groups. This document includes key resources that explain the relationships and responsibilities of OA groups, intergroups, service boards, regions, the World Service Office (WSO), the World Service Business Conference (WSBC), and the Board of Trustees (BOT).
Service Bodies Overview: https://oa.org/service-bodies/
Intergroups and Service Boards – FAQs: https://oa.org/faqs/categories/intergroups-and-service-boards/
What is a Service Board?: https://oa.org/faqs/what-is-a-service-board/
Twelve Concepts of OA Service: https://oa.org/service-bodies/twelve-concepts/
How to be effective trusted servant: https://oa.org/documents/how-to-be-an-effective-trusted-servant/
Affiliation-and- participation-flow chart: https://oa.org/documents/affiliation-and-participation-flow-chart/
What Is A Service Board https://oa.org/faqs/what-is-a-service-board
Twelve Concepts of OA Service: https://oa.org/documents/twelve-concepts-of-oa-service-workshop/
Communications
OA Glossary: https://oa.org/documents/oa-business-glossary/
What Does a Meeting Secretary Do?: https://oa.org/faqs/what-does-a-meetings-secretary-do/
Secretaries maintain the connection: https://oa.org/group-resources-list/secretaries-maintain-the-connection/
Some news to take back from the World Service Business Conference: https://oa.org/news/agenda-completed-with-time-to-spare-world-service-business-conference-2025-results/?news-category=0&page=0
Additional Links for Virtual Region
Their responsibilities include:
Attendance at the annual World Service Business Conference (WSBC)
Participation in WSBC committees during and beyond the Conference
Voting on motions, trustee elections, and bylaw amendments
Communicating updates and decisions to their service body
Reporting back with summaries and insights
Serving as a liaison between the World Service Office and their service body
At least one year of current abstinence
A minimum of two years of service beyond the group level
Reference: OA Bylaws, Subpart B, Article X, Section 3c.1
Service bodies are essential to ensuring OA’s democratic processes. Their responsibilities include:
Sending delegates to World Service Business Conference and ensuring they meet OA qualifications
Participating in the Agenda Questionnaire to help shape the WSBC agenda
Reviewing and aligning local bylaws with any amendments made to OA Bylaws Subpart B
Regions Affirm Trustee nominations and put forward the trustees to stand for election at the World Service Business Conference.
Carrying forward any new business motions and supporting the initiative of the World Service Business Conference.
References:
Bylaws, Subpart B – Article X: https://oa.org/oa-bylaws-and-policies/bylaws-subpart-b/
FAQ on service body bylaw responsibility: https://oa.org/faqs/what-is-the-responsibility-of-service-bodies-when-oa-inc-bylaws-subpart-b-are-amended-through-the-voting-process-by-delegates-at-wsbc/
OA Bylaws outline the process by which trustees are nominated, affirmed, and elected at WSBC:
Trustee applications are submitted 120 days before WSBC
Regional bodies affirm nominees 90 days prior
Applications are sent to WSBC delegates 45 days before the Conference
Trustee Qualifications:
Seven years in OA
Five years of service beyond the group level
Two WSBC attendances as delegate
Five years of continuous recovery, abstinence, and healthy body weight
Worked all Twelve Steps and committed to the Twelve Traditions
Trustee Election Process:
Nominees present and participate in Q&A at World Service Business Conference
No nominations are accepted from the floor
Bylaws Source: https://oa.org/oa-bylaws-and-policies/bylaws-subpart-b/
Concept Two:
The OA groups have delegated to the World Service Business Conference the active maintenance of our world services; thus, the WSBC is the voice, authority, and effective conscience of OA as a whole.
Concept Six:
The World Service Business Conference has entrusted the Board of Trustees with the primary responsibility for the administration of Overeaters Anonymous.
Suggestions: Service Bodies are encouraged to review their responsibilities to regions . Region Representatives to the region assembly and beyond.
Meetings to their intergroups and/or national service boards.
Suggested all service bodies support and participate in Service Boards.
Treasurer Guidelines: https://oa.org/guidelines-meetings/treasurer/
What Does a Group Treasurer Do?: https://oa.org/faqs/what-does-a-group-treasurer-do/
Budget Guidelines for Service Bodies: https://oa.org/service-bodies/budget-guidelines/
Fundraising and Prudent Reserve Guidelines: https://oa.org/service-bodies/fundraising-and-prudent-reserve-guidelines/
Seventh Tradition of OA Pamphlet: https://oa.org/documents/seventh-tradition-of-oa/
Contribution FAQs: https://oa.org/faqs/categories/seventh-tradition/
OA Contribution Page: https://oa.org/contribute/
Suggested Seventh Tradition Split Change: https://oa.org/news/suggested-seventh-tradition-split-for-groups-will-change-to-50-10-40-in-2025/
Financial FAQs: https://oa.org/faq-category/financial/
2024 Audited Financial Report: https://oa.org/news/2024-audit-results-for-oa-inc-published/
2025 Annual Appeal Letter: https://oa.org/documents/2025-annual-appeal-letter-from-your-world-service-office/
Financial Questions: https://oa.org/faqs/categories/financial/
Translation Funding: https://oa.org/service-bodies/translation-of-oa-literature-and-materials/
Seventh Tradition Guidelines: https://oa.org/documents/seventh-tradition-of-oa/?print=true
POLICY PROCEDURE MANUEL
15.1984e Amended 2014.
After a presentation/discussion, a statement on the sale of merchandise was adopted:
It is the will of the Business Conference that sale of merchandise, per se, is not prohibited by the Traditions. With regard to sale of merchandise, “Each group should be autonomous except in matters affecting other groups or OA as a whole.” If you choose to sell merchandise, the following guidelines are suggested:
16. In accordance with our Traditions, each group and OA service body may choose to sell or not to sell merchandise as they determine. Overeaters Anonymous must be ever mindful of our Traditions, which warn against endorsement of outside enterprise.
17. Contribution Limit: 2013 Amended 2023.
The following policy statement was adopted:
Statement on Individual Member Donations to the OA World Service Office
18. Delegate Support Fund: Look for delegate support first from your service body (intergroup, service board, and region): https://oa.org/world-service-business-conference/
19. Convention: https://oa.org/world-service-convention/
20. Annual Appeal Letter: https://oa.org/documents/2025-annual-appeal-letter-from-your-world-service-office/
21. Contribution page: https://oa.org/contribute/
Please include your meeting or service body Identification number on all contributions. If you do not know it, include your intergroup or service board’s identification number. If you do not know that, include your region’s identification number. If you do not know it, you can search Find a Meeting or ask your treasurer, meeting leader, or service body chair.
OA Sponsorship
Overview of Sponsorship: https://oa.org/working-the-program/sponsorship/?utm_source=chatgpt.com
Sponsorship Success Podcasts: https://oa.org/podcasts/sponsorship-success/?utm_source=chatgpt.com
Temporary Sponsors: Newcomers’ First Twelve Days: https://oa.org/group-resources-list/temporary-sponsors-newcomers-first-twelve-days/?utm_source=chatgpt.com
A Sponsor’s Toolbox: https://oa.org/documents/a-sponsors-toolbox/
Sponsorship Page: https://oa.org/working-the-program/sponsorship/
Sponsorship Success https://oa.org/podcasts/sponsorship-s
OA Member Retention
Guidelines for Membership Retention: https://oa.org/guidelines-meetings/membership-retention/?utm_source=chatgpt.com
Call Five and Keep ‘Em Alive: https://media.oa.org/app/uploads/2021/08/18152318/call-five-and-keep-em-alive-membership-retention.pdf?utm_source=chatgpt.com
Together We Can… Keep Coming Back!: https://oa.org/documents/together-we-can-keep-coming-back-membership-retention-100/
Focus on Giving Service: https://media.oa.org/app/uploads/2024/09/03134840/focus-on-giving-service.pdf?utm_source=chatgpt.com
Working with a Sponsor
How Do I Find a Sponsor?: https://oa.org/faqs/how-do-i-find-a-sponsor/?utm_source=chatgpt.com
Focus on Sponsoring: https://media.oa.org/app/uploads/2024/09/03143847/focus-on-sponsoring.pdf?utm_source=chatgpt.com
Planning a Sponsorship Workshop: https://oa.org/documents/planning-a-sponsorship-workshop/
Working the program: https://oa.org/working-the-program/
Primary Purpose Recording English: https://oa.org/podcasts/primary-purhttps://oa.org/service-bodies/public-information-and-professional-outreach/pose/
Step one: Please also see the sample of Lifeline links below– consider using Lifeline for meeting topics, workshop, step work and more: https://lifeline.oa.org/step-one-the-importance-of-working-all-twelve-steps-podcast-series/
Twelve Concepts of OA Service
Twelve Concepts of OA Service: https://oa.org/service-bodies/twelve-concepts/?utm_source=chatgpt.com
The Twelve Concepts of OA Service (PDF): https://media.oa.org/app/uploads/2022/10/22222112/the-twelve-concepts-of-oa-service.pdf?utm_source=chatgpt.com
Twelve Concepts of OA Service Workshop: https://media.oa.org/app/uploads/2024/01/09143707/twelve-concepts-of-oa-service-workshop.pdf?utm_source=chatgpt.com
Service, Traditions, and Concepts Workshop Manual: https://media.oa.org/app/uploads/2023/03/28103610/service-traditions-and-concepts-workshop-manual.pdf?utm_source=chatgpt.com
Podcasts – Working the Twelve Steps
Introduction / “Step Zero”: https://lifeline.oa.org/introduction-step-zero-the-importance-of-working-all-twelve-steps-podcast-series/
Step One: https://lifeline.oa.org/step-one-the-importance-of-working-all-twelve-steps-podcast-series/
Step Two: https://lifeline.oa.org/step-two-the-importance-of-working-all-twelve-steps-podcast-series/
Step Three: https://lifeline.oa.org/step-three-the-importance-of-working-all-twelve-steps-podcast-series/
Step Four: https://lifeline.oa.org/step-four-the-importance-of-working-all-twelve-steps-podcast-series/
Step Five: https://lifeline.oa.org/step-five-the-importance-of-working-all-twelve-steps-podcast-series/
Step Eight: https://lifeline.oa.org/step-eight-the-importance-of-working-all-twelve-steps-podcast-series/
Step Nine: https://lifeline.oa.org/step-nine-the-importance-of-working-all-twelve-steps-podcast-series/
Step Ten: https://lifeline.oa.org/step-ten-the-importance-of-working-all-twelve-steps-podcast-series/
Step Eleven: https://lifeline.oa.org/step-eleven-the-importance-of-working-all-twelve-steps-podcast-series/
General OA Podcasts
Sound Bites from Overeaters Anonymous: https://oa.org/podcasts/sound-bites-from-overeaters-anonymous-a-12-step-solution-to-compulsive-eating-and-compulsive-food-behaviors/
Inside OA Podcast Series: https://oa.org/podcasts/
Lifeline Articles – Relapse and Recovery
Breaking Out of Relapse: https://lifeline.oa.org/breaking-out-of-relapse/
Been Slipping and Sliding?: https://oa.org/documents/been-slipping-and-sliding-a-reading-and-writing-tool/
Lifeline Articles – Abstinence & Recovery
10 Questions About Abstinence: https://lifeline.oa.org/10-questions-about-abstinence-with-a-member-of-overeaters-anonymous-commitment-a-higher-power-making-changes/
I Was So Overwhelmed by Binge Eating: https://lifeline.oa.org/i-was-so-overwhelmed-by-binge-eating-that-i-even-lost-my-job-but-one-day-abstinence-came/
The Twelve Steps Transformed My Anger: https://lifeline.oa.org/the-twelve-steps-transformed-my-anger-resentment-and-fear-into-serenity/
Lifeline Articles – Working the Steps
A Child of War, A Joyful Recovery: https://lifeline.oa.org/a-child-of-war-a-joyful-recovery-from-compulsive-overeating/
Writing Opens the Door: https://lifeline.oa.org/writing-opens-the-door/
Lifeline Articles – Using OA Tools
Practicing Love and Tolerance: https://lifeline.oa.org/practicing-love-and-tolerance/
You Might Like the Thrill: https://lifeline.oa.org/you-might-like-the-thrill/
Relapse Prevention
Working the Program: https://oa.org/working-the-program/relapse-prevention/
rom-slip-or-relapse-to-recover: https://oa.org/documents/from-slip-or-relapse-to-recovery/
Breaking out of relapse: https://vimeo.com/391023802
Abstinence: https://oa.org/app/uploads/2021/08/abstinence-presentation.pdf
Strong abstinence checklist: https://oa.org/documents/strong-abstinence-checklist-and-writing-exercise/
Twelve Stepping a Problem: https://oa.org/documents/twelve-stepping-a-problem/
Additional Resources
This document provides a comprehensive and categorized index of Overeaters Anonymous (OA) resources related to Public Information (PI), Professional Outreach (PO), and carrying the message. These materials are designed to support service bodies and individual members in sharing OA’s message with the public, professionals, and still-suffering compulsive eaters. All links are clickable, and users are encouraged to use the OA.org translation features to access content in multiple languages where available.
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Please add resources from your Region, Service Board or Intergroup
Multi Region Carry the Message Workshop: https://welcome.oavirtualregion.org/carry-resources/
This addendum contains Overeaters Anonymous (OA) Public Information (PI), Professional Outreach (PO), Newcomer, and Digital Outreach resources that were not included in the original Professional Outreach Resource Guide.
Public Information Resource List: https://oa.org/service-bodies/public-information-and-professional-outreach/public-information-resource-list/
Let People Know About Your Meeting: https://oa.org/let-people-know-about-your-meeting/
Using OA’s Public Service Announcements (PSAs): https://oa.org/documents/using-oas-public-service-announcements-psas/
Media and Press Kit: https://oa.org/media/
Guidelines for OA Newsletters: https://oa.org/guidelines/guidelines-for-oa-newsletters/
Website Development Guidelines: https://oa.org/guidelines/website-development-guidelines/
Guidelines for OA C.A.R.E.S. (Compulsive Eaters Who Are Incarcerated): https://oa.org/documents/oa-c-a-r-e-s-service-to-the-incarcerated/
Where Do I Start? – Everything a Newcomer Needs to Know: https://oa.org/where-do-i-start/
OA Quiz: https://oa.org/quiz/
And Your Journey Begins: https://oa.org/literature/and-your-journey-begins/
Our Invitation to You: https://oa.org/literature/our-invitation-to-you/
Introduction to the Twelve Steps: https://oa.org/literature/introduction-to-the-twelve-steps/
Temporary Sponsors: Newcomers’ First Twelve Days: https://oa.org/literature/temporary-sponsors-newcomers-first-twelve-days/
Many Symptoms, One Solution: https://bookstore.oa.org/pamphlets/many-symptoms-one-solution-106.asp
A New Plan of Eating: https://bookstore.oa.org/pamphlets/a-new-plan-of-eating-a-physical-emotional-and-spiritual-journey-144.asp
Virtual Region Welcome – Newcomers: https://welcome.oavirtualregion.org/
Public Information Posters – Full Catalog: found in documents , search for “posters”; https://oa.org/document-library/
Physicians https://welcome.oavirtualregion.org/2023/08/23/sample-physician/
Dentists https://welcome.oavirtualregion.org/2023/08/23/sample-dentist/
Other Health Professionals https://welcome.oavirtualregion.org/2023/08/23/sample-other/
Clergy https://welcome.oavirtualregion.org/2023/08/13/sample-clergy/
How to Start a New Meeting: https://oa.org/how-to-start-a-meeting/
Find a Meeting: https://oa.org/find-a-meeting/
Suggestions for Starting an Intergroup/Service Board: https://oa.org/service-bodies/suggestions-for-starting-an-intergroup-service-board/
Intergroups and Service Boards – FAQs: https://oa.org/faqs/categories/intergroups-and-service-boards/
OA Bylaws and Policies: https://oa.org/document-library/oa-bylaws-and-policies/
Secretaries Maintain the Connection: https://oa.org/group-resources-list/secretaries-maintain-the-connection/
Guidelines for a Group Conscience Meeting: https://oa.org/guidelines-meetings/guidelines-for-a-group-conscience-meeting/
Website Development Guidelines: https://oa.org/guidelines/website-development/
Service, Traditions, and Concepts Workshop Manual: https://media.oa.org/app/uploads/2023/03/28103610/service-traditions-and-concepts-workshop-manual.pdf
Anonymity in the Digital World: https://oa.org/guidelines/anonymity-in-the-digital-world/
Social Media Guidelines: https://oa.org/social-media/
Website Development Guidelines: https://oa.org/guidelines/website-development/
Protecting Anonymity in Email Communications: https://oa.org/documents/guidelines-for-anonymity-in-the-digital-world/ is includes on number 1?
Conflict Resolution & Appeals
Conflict Resolution Worksheet (PDF): https://oa.org/documents/conflict-resolution-Worksheet/
Guidelines for Addressing Disruptive Behavior: https://oa.org/guidelines-meetings/guidelines-for-addressing-disruptive-behavior
What Can We Do When Members Display Disruptive Behavior? : https://oa.org/faqs/what-can-we-do-when-members-display-disruptive-behavior-and-upset-the-group
When Is It Appropriate to Contact a Member of the Board of Trustees? : https://oa.org/faqs/when-is-it-appropriate-to-contact-a-member-of-the-board-of-trustees
Inventories & Evaluation Tools
OA Group Inventory: https://oa.org/group-resources-list/oa-group-inventory/
Strong Meeting Checklist: https://oa.org/documents/strong-meeting-checklist/
OA Region Inventory: https://oa.org/documents/oa-region-inventory/
Board Inventory Guidelines (PDF): https://media.oa.org/app/uploads/2022/11/28142330/board-inventory-guidelines.pdf
Guidelines for a Group Conscience Meeting: https://oa.org/guidelines-meetings/guidelines-for-a-group-conscience-meeting
Guidelines for Membership Retention: https://oa.org/documents/together-we-can-keep-coming-back-membership-retention-100/
Unity with Diversity Checklist: https://oa.org/documents/unity-with-diversity-checklist/
OA Region 6 – Intergroup Renewal
Intergroup Renewal Publication (PDF): https://oaregion6.org/wp-content/uploads/2020/08/Intergroup-Renewal-Pub-08_29_2020.pdf
Intergroup Renewal Process Guide (PDF): https://oaregion6.org/wp-content/uploads/2023/03/2022-7-24-Intergroup-Renewal-Process.pdf
Intergroup Renewal Workshop Manual (PDF): https://oaregion6.org/wp-content/uploads/2023/03/2022-7-24-IG-Renewal-Workshop-Manual-FINAL9-1-R6.pdf
OA Region 1 – Intergroup Renewal
Region 1 Intergroup Renewal Guide (PDF): https://www.oaregion1.org/uploads/1/4/0/4/14047174/r1_intergroup_renewal_for_website.pdf