February 20 – 22
There is a
SOLUTION
GROUNDED IN
RECOVERY
NEWCOMER SERVICE TIP SHEET
This guide provides essential protocols for service teams facilitating Newcomer meetings during the convention.
Newcomers and returnees with 90 days or less in OA are enthusiastically invited to join the Convention free of charge through the Newcomer Welcome Center.
# | Action | Detail & Rationale |
1. | Zoom Platform Recommendation | Avoid using Zoom on a mobile phone. Use a desktop/laptop for a full gallery view, which allows you to see all participants simultaneously. Ensure your Zoom account is up-to-date. |
2. | Pre-Meeting Arrival | Arrive 15 minutes before your scheduled meeting time to coordinate with the Host and address any technical issues. You may want to attend an earlier meeting to familiarize yourself with the setup. |
3. | Team Co-Host Assignment | Instruct your entire team to request to be assigned as Co-Hosts upon their arrival in the Newcomer Welcome Center Co-Hosts are easily identifiable in the participant list, which helps newcomers quickly locate service members. |
4. | Role-Based Renaming | Rename your screen name to reflect your current service role (e.g., Moderator – Alan, Speaker – Diane, Chat Monitor – Claire). This clarity helps fellows and newcomers identify who is performing service. |
5. | Speaker/Moderator Back-up | Assign a back-up person from your team in advance, in case your primary Speaker or Moderator is unable to arrive or attend. |